Following the unfortunate news that Thomas Cook has gone into liquidation and all Thomas Cook Airline flights scheduled to depart after Sunday 22nd September 2019 have been cancelled, we can confirm that all SwimTrek trips will be going ahead as planned.
If your SwimTrek trip is affected by the cancellation of Thomas Cook flights and are ATOL protected by Thomas Cook or any company in the Thomas Cook Group, you will be able to make a claim for a refund via the ATOL scheme. Please note that if your Thomas Cook flights are not ATOL protected, you may be able to claim from your travel insurer or your credit card issuer or bank. Further details can be found on the dedicated website (https://thomascook.caa.co.uk/).
If your trip is running between 23 September – 31 December 2019 and you require assistance with finding alternative travel, please get in touch with us here in the office via email: firstname.lastname@example.org or please do not hesitate to give us a call on +44 (0) 1273 739 713.