privacy information

Privacy Policy
The web site you have entered is operated on behalf of SwimTrek Ltd an independent sports holiday operator.

SwimTrek Ltd is committed to protecting your personal data. This Privacy Policy outlines the type of information that is collected by SwimTrek Ltd on this web site and how we may use it. This Policy also tells you what to do if you do not want your personal information (such as your name and address) collected when you visit our web site and how you can change information you have already provided to us.

Your Consent to This Privacy Policy
By using our web site you signify that you agree with the terms of our Privacy Policy as posted in this area of the site.

Personal Information
As used in this Privacy Policy, ‘Personal Information’ means personally identifiable information such as your name, street address, telephone number, credit card information and e-mail address.

When you provide us with Personal Information, you are authorising us to use that information in accordance with the terms of this Privacy Policy. This includes your right to limit our use of the Personal Information as described in this Policy and to request access to the Personal Information we have collected in this site.

How We Use Your Information
When you supply Personal Information at this web site, we will use it for the express purpose for which it was collected (e.g. to send you a brochure or process your booking). It may also be used by us to send you information and/or offers about our holidays which we believe may be of interest to you, unless you have ticked the relevant box to indicate that you do not wish to receive such information.

On-line Booking Form
We need your e-mail address in order to send you a confirmation of your booking. You will receive e-mail newsletters from us every one to two months containing information about new trips, special offers, late availability etc, unless you tick our opt out box. We also send a group email to all guests ona  tour to introduce them to each other 4 weeks before the departure. To opt out of this, please email info@swimtrek.com.

We collect your credit card number and expiration date in order to take payment for your booking.
We collect telephone numbers so that if we need to discuss any details concerning your booking, we can do so. Also, we sometimes follow up postal requests with a phone call to make sure you have received the information that you requested.

Brochure Requests
We collect details such as your name and address and email address in order to send you the brochure/s and/or documents you request. Your details will also be added to our mailing list unless you untick the box to indicate that you do not wish to receive further communication from us (such as newsletters and details of special offers). We may on occasion use your telephone number to follow up requests for information to make sure you have received the information that you requested.

Contact Us
If you send us an e-mail from this area of the site (to info@swimtrek.com or via the comments page), your e-mail address will be used in order to respond to your query and added to our database.

Cookies
You may have heard of ‘cookies’ which are small text files that our site may send to your hard drive while you are logged on to it. SwimTrek Ltd may use cookies to collect information during your visit to our web site, such as the particular site areas you visit and which country you are in. We collect this information to better tailor our site and our products to your interests and needs. Cookies are never used to collect information of a private nature, such as credit card details.

Security of Information
We take all reasonable precautions to keep your Personal Information secure. All personally identifiable information is subject to restricted access to prevent unauthorised access, modification or misuse.

Who to Contact
Please write to Simon Murie at info@swimtrek.com or at SwimTrek Ltd, 6 Hove Manor, Brighton & Hove, BN3 2DF or call us at 01273 739713 if you have any comments or questions about this Privacy Policy or would like to correct or up-date your Personal Information or remove yourself from our postal or electronic mailing list.
 
Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.